Terms of Service
Welcome to Dmark USA. By accessing our website or purchasing our services, you agree to the following terms:
1. Services Provided: We offer marketing consulting, branding design, website
development, and digital content creation. All services are delivered under written
agreements or invoices that outline scope and timeline.
2. Client Responsibilities: Clients must provide timely and accurate information to
facilitate delivery. Dmark USA is not responsible for delays caused by client inaction or
lack of materials.
3. Payment Terms: Payment is typically required in advance, unless otherwise agreed.
Projects may be paused if payment is delayed.
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4. Service Delivery: Timelines vary by project. Deliverables are discussed during
onboarding and confirmed in writing.
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5. Limitation of Liability: We are not liable for indirect or consequential damages. Our
total liability is limited to the amount paid by the client for the specific service.
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6. Modifications: We may update these terms at any time. Continued use of our services
implies acceptance of the changes.
Terms of service
Privacy Policy
At Dmark USA, we respect your privacy and are committed to protecting your personal
information.
1. Information Collected: We collect your name, email address, phone number, and
business details when you contact us or complete a form.
2. Use of Information: We use your data to deliver our services, communicate project
updates, and manage billing and support.
3. Third-Party Sharing: We do not sell or share your information with third parties, except
for service providers necessary to complete your project (e.g., payment processors).
4. Security: We use industry-standard security measures to protect your information.
5. Cookies: Our website may use cookies to improve user experience and monitor web
traffic.
6. Your Rights: You may request access to, correction, or deletion of your data by emailing
us at info@dmarkusa.com.
Privacy Policy
Refund Policy
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We stand by the quality of our work. Due to the nature of custom services, we do not offer
refunds once a project has started or been delivered.
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1. Initial Payments: All initial payments are non-refundable, unless cancellation occurs
before any work begins.
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2. Ongoing Services: For retainer-based services, cancellation requires a 14-day written
notice. No refunds are issued for partial months of service.
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3. Client Satisfaction: If you're unsatisfied, please contact us at info@dmarkusa.com. We
will make reasonable efforts to address your concerns.